Team Leader - Customer Administration

Applications closing on 12 March 2025, 05:01 PM

Are you ready to take your career to the next level? As a progressive employer of choice, we offer flexible work arrangements, fantastic employee benefits, and a culture where you feel valued and recognized. Now is the perfect time to join our team!

Why This Role is Exciting:

  • Lead with Impact: You'll be at the helm of our Customer Administration team, driving excellence in customer service, administration, and financial support.
  • Innovate and Coordinate: Take charge of MiWater actions, monthly reconciliations, and water meter readings, ensuring smooth operations.
  • Community Focus: Moranbah is a vibrant mining community with a rich history and plenty of recreational activities. You'll be part of a close-knit community that values teamwork and collaboration.

What You Bring to the Table:

  • Passion and Positivity: Your caring attitude and positive work ethic will inspire your team to achieve great things.
  • Expertise and Experience: With superior administration, customer service, problem-solving, and conflict resolution skills, you're ready to tackle any challenge.
  • Leadership Excellence: Your ability to manage and motivate high-functioning teams will drive success.
  • Autonomy and Achievement: You excel at working independently, prioritizing tasks, and managing multiple projects to achieve program objectives.
  • Tech-Savvy: Advanced proficiency in Microsoft Applications and Finance Systems is a must.
  • Financial Acumen: Your strong financial understanding and analysis skills will be key to your success.
  • Attention to Detail: Your meticulous nature ensures nothing slips through the cracks.

Amazing Benefits Await You:

  • Competitive Salary: Earn between $93,628.40 - $96,953.73 per annum.
  • Work-Life Balance: Enjoy 72.5 hours per fortnight and 5 weeks of annual leave with 17.5% loading.
  • Extra Perks: RDOs, and free sessions with Gryphon Psychology.
  • Career Growth: Take advantage of succession planning and career development opportunities, including upskilling through education and qualifications.
  • Social Fun: Join our active social club and enjoy a range of activities and events.  

For more details on this exciting position contact the Manager Business Services during business hours: Lisa Tonkin: (07) 4846 3553 or email lisa.tonkin@isaac.qld.gov.au

HOW TO APPLY
Please express your interest by submitting a current resume and cover letter, including:

  • Why you believe you could fulfill this role (skills/qualification/experience)
  • Demonstrated familiarity with the role or similar
  • Motivation to apply for the position 
IRC has the right to commence the recruitment process prior to the closing date.

 

Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply.

Only people with the right to work in Australia may apply for this position.