Clermont Water Discolouration Update #11

Published on 30 December 2021

The quality of water being produced at the water treatment plant and being experienced across town continues to meet public health requirements and we have received limited reports of minor discolouration today.  

The precautionary boiled water alert remains in effect and we will continue provide our water test results to Department of Regional Development, Manufacturing and Water and Queensland Health as a precautionary measure.

A water tanker will be available at Hoods Lagoon again tomorrow 31 December 2021 to 3 January 2022 from 9:00am to 12:00pm each day for residents to fill up their containers with clear drinking and household water.

Bottled drinking water is available from the above location. To ensure equal access to bottled water it should only be used for drinking and not for household purposes e.g. washing clothes, watering plants or showering.

If you are a pensioner or vulnerable person who is unable to access the water tanker, please call Council to discuss alternative arrangements.

Our water team will be working over the new year period to ensure the situation remains controlled, conduct daily water testing and ensure that the community continues to receive the required support.

Residents who are returning from holidays or have not used their water for a long period of time are recommended to turn all the cold water taps on within the house until such time there is clear water running from the taps.  That water may be cloudy due to no usage and so flushing will pull through newer water

Clermont residents who are continuing to experience discolouration in their water are urged to call 1300 ISAACS (1300 472 227) so our local teams can continue to diagnose any issues in the network. Council is only able to action reports that have been phoned through.

We thank residents for their patience and understanding during this time.

Mary-Anne Uren
Acting Chief Executive Officer