Isaac Region Upcoming Water Meter Read Information_Dec2024

Published on 17 December 2024

Isaac Regional Council’s water meter readers will begin reading meters at properties across the Isaac region to measure household water consumption for upcoming water notices.

To ensure the charges are accurate, efficient, and reliable, the water meter readings will take place across Isaac between:

Tuesday, 17 December 2024 to Tuesday, 14 January 2025
6am to 6pm
Excluding public holidays and weekends
Weather permitting

Water notices are scheduled to be sent to ratepayers in February 2025.

Ratepayers and tenants are to ensure that their water meters are clear from obstruction to allow access for staff as per Council’s Water Meter Reading and Billing Policy, see  https://www.isaac.qld.gov.au/files/assets/public/v/2/your-council/corporate-information/policies/water_meter_reading_and_billing_policy.pdf for more details.

All meter-reading contractors will carry official Council identification. Authorisation to undertake the water meter reads is under Section 37 of the Water Supply (Safety and Reliability) Act 2008.

Residents are encouraged to sign up to receive water consumption information through MiWater, a free water consumption monitoring tool. Email and SMS alerts can be set and residents can be notified of water leaks and high consumption within days of occurrence, see https://www.isaac.qld.gov.au/Residents/Water-and-Wastewater/Save-Water-Access-MiWater for more details.

Visit https://www.isaac.qld.gov.au/Residents/Water-and-Wastewater/Water-charges for other comprehensive information on different property types, localities and associated water charges, or to read Council’s Revenue Statement.

If you require further information please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

CALE DENDLE
Chief Executive Officer