Isaac region upcoming water meter reads

Published on 21 December 2023

Isaac Regional Council’s water meter readers will begin water meter readings at properties across the Isaac region to measure the water consumption for upcoming water notices.

To help ensure the charges are accurate, efficient, and reliable, the water meter reads will take place across Isaac between:

Monday, 18 December 2023 to Friday, 12 January 2024
6am to 6pm
Excluding public holidays and weekends
Weather Permitting

This is in preparation for water notices to be issued for water usage during July 2023 to December 2023. Water notices are expected to be sent to ratepayers in February 2024.

Ratepayers are to ensure that their water meters are clear from obstruction to allow access as per the Meter Reading and Billing Policy, see water_meter_reading_and_billing_policy.pdf (isaac.qld.gov.au)

All meter-reading contractors will carry official Council identification. Authorisation to undertake the water meter reads is under Section 37 of the Water Supply (Safety and Reliability) Act 2008.

Council encourages the use of MiWater, a website where residents can sign up to receive water consumption information. Residents can set email and SMS alerts and be notified of water leaks and high consumption within days of occurrence, see https://www.isaac.qld.gov.au/Residents/Water-and-Wastewater/Save-Water-Access-MiWater for more details.

For other comprehensive information on different property types, localities and associated water charges, or to read Council’s Revenue Statement, visit https://www.isaac.qld.gov.au/Residents/Water-and-Wastewater/Water-charges

If you require further information please contact Council’s Customer Service Centre available 24 hours a day, 7 days a week on 1300 ISAACS (1300 472 227).

KEN GOULDTHORP
Chief Executive Officer