Community Facilities Administration Officer - Moranbah

Within this context, the Community Facilities Administration Officer as a valued team member has a responsibility to provide efficient and effective support to the whole team, ensuring success both operationally and financially whilst upholding a level of excellence in customer service.

Some of the specific challenges for the Community Facilities Department are to continuously improve and drive performance from community facilities as well as creating a framework for the long-term sustainability of these community assets. For this position, the emphasis on customer and hospitality service and creation of community value are paramount.

One of the objectives of the current change across the PECS Directorate is to drive a more effective and accountable culture at a fundamental level in each of the five new departments. The Community Facilities Officer will be accountable to function in a highly efficient way to assist in the overall concept of customer service excellence; within their inner team, advancing the PECS Noble Purpose and Isaac Vision. The role must function with transparency and utmost integrity within the community and organisation and live both the corporate and PECS values.

To be successful in this role, you will have:

1. Demonstrated experience in the delivery of high-level customer service.
2. Demonstrated experience in the operation of audio equipment and lighting desk.
3. Demonstrated experience in the provision of administrative support.
4. Experience in the use of financial programs, and preparing requisitions and expenditure reports.
5. Knowledge of diverse regional communities, their challenges and community drivers (or ability to rapidly acquire).
6. Ability to problem solve and prioritise tasks in a demanding and fast-paced environment.
7. Excellent interpersonal, oral and written communication skills, including the ability to communicate, negotiate, network and consult as required.
8. Knowledge of and/or the ability to rapidly acquire knowledge for the effective operation of the Isaac Regional Council facilities.
9. Sound knowledge of the Microsoft Office suite and internet/web applications.
10. Understanding of full implications of excellent customer service and commitment to its consistent delivery.

For this position we offer:

• Base Salary $38.47 - $42.23 per hour (Stream A, Level 2 - 3)
• Full Time, Fixed Term Contract – Ceases Friday 04 October 2024
• Based in Moranbah
• 5 weeks annual leave plus 17.5% loading
• Up to 13.5% super in accordance with Council Policy
• Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits
• Access to free sessions with Gryphon Psychology in accordance with our Employee Assistance Program
• Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.)

Active Social Club, and much more!
As a progressive employer of choice, we know that flexible work arrangements, employee benefits and workplace recognition is important to our people, and we strive to deliver a team culture where staff feel valued and accommodated. Now is the time to join the Isaac team!

About Our Region
The Isaac Region offers residents the ultimate in both ‘tree’ and ‘sea’-change lifestyles. The region’s towns are vibrant, friendly country communities boasting modern and convenient services with plenty to see and do. Families value the region as a great place to raise children in a safe and secure environment; one that the people from all generations flock to. It is this connectivity and community spirit which continues to contribute to the region’s quality of life.

For more details on this exciting position contact Ms Karen Montgomery, Manager Council Operated Community Facilities during business hours: 07 4846 3397 / Karen.Montgomery@isaac.qld.gov.au

IRC has the right to commence the recruitment process prior to the closing date.